Have some questions?

These are some our customers often ask...

Frequently Asked Questions

When are you open? Do I need an appointment?
We're open every Monday to Friday from 8:00AM to 5:00PM. On Saturdays, we're open from 8:00AM to 12:00PM. We're closed on Sundays. 
We recommend calling to schedule an appointment to make your visit as smooth as possible
Do you work with insurance companies?
Yes, we work with all insurance companies and have an in-house staff to help make processing all that paperwork easier. From the estimate and quote, to the work and final paperwork, we're here to help. 
How long will my repairs take after dropping the car off?
Every car is different and so is every accident. Depending on the damage severity, we'll work to make sure you have a clear date of when you can expect to have your vehicle back. We can help you arrange a rental while you are waiting. 
Do you use OEM Manufacturer approved processes?
Our entire garage uses OEM Manufacturer approved equipment, procedures, and parts. We focus on repairing your car to the exact standard that it was before the accident. 
What is the difference between OEM parts and procedures and aftermarket parts and procedures?
OEM parts and procedures are car parts and equipment approved for body shop use by the original manufacturer. That means, whatever your make and model, we use the same technology that their own staff would use at the factory. 
Will my paint match my repairs or will it look like two different colors?
We have an in-house spray booth and paint match technology. That means that even unique colors or factory specials will have flawlessly matched paint across the entire repair. It will look just like day one. 
How can I get my car there if it doesn't drive? Do you work with a tow company?
Yes - we are partnered with long-time Staten Island business J&J Towing for 24 hour towing services. 
To get in touch with them, call 718-370-8697.
What does it mean if the insurance company tells me my vehicle is a Total Loss?
During the estimating and inspection process, your insurance company provides a threshold for the cost of repair in which the company will have to evaluate the repair. 

Most of the time, the insurance company will assess the value of the vehicle and figure out a repairable cost to spend on the fix. This can take a few days to complete, but there are a few reasons they might mark your vehicle as a total loss.

If the value of the repair is greater than the cost of the insurance company replacing your vehicle, usually around 75% of the total value, they will say that is an Economic Total Loss and pay the total vehicle value to the owner. 

If there is damage that is not repairable, they will mark the vehicle as a Structural Total Loss since it is not fixable or is unsafe to repair. 

See what our customers say about us. 

Get in touch with us now to schedule an appointment. 
I highly recommend Mola Auto Collision to anyone who needs work done on their car. Dominick and Joe were courteous and professional. Their work was impeccable. My car looked brand new when they were finished working on it! I hope I am never involved in another accident, but if I am, I am bringing my car right back to Mola to get fixed.
Mary Anne T.
Mary Anne T.
1715633434
This shop does excellent work I just got my car back today and you would never know I was in an accident . This shop is owned by father and son, the work is done by them and they take pride in their work. I give them a 10+ rating Excellent
Debbie G.
Debbie G.
1714496012
Dom & Joe went above and beyond my expectations and completed the repair on my vehicle within a weeks time. I highly recommend there services.
Jeanine
Jeanine
1713393641
My 2016 Ford Escape started taking water into the spare wheel well. Turns out this problem is endemic to Ford Escapes, but Ford refuses to acknowledge.Brought it to Joe and Dominic who pulled the roof racks and siliconed everything. Still took in rainwater. They then pretty much dismantled the back of the vehicle, and sealed everything. Saturday's record rain did not get one drop in the vehicle. My father taught me to always look for local family-run businesses. Mola is the best. Kept me informed, and worked with the single-minded goal to eliminate the leak. They succeeded.
Redhat6actual
Redhat6actual
1711373668
I have known Mola for over 20 years and I have never been disappointed. Excellent customer service, honest and trustworthy. My Car was hit by another driver. The car was repaired quickly and looks BRAND NEW! I would not trust my car with any other body shop.
Gladys C.
Gladys C.
1691342087
A number of other shops didn't want to fix the damaged door and panel on my 2001 Solara, but Mola took it on. In just a few days, I had a new door and panel, all looking like new. Excellent family-owned business, quality work!
lundissimo
lundissimo
1690243889
Domenick & Joe are quintessential professionals. They did excellent work on my black 2008 Toyota FJ. Joe guided me through the process of filing my claim. Domenick did everything perfectly. They discovered parts that had been damaged that I was not aware of, and they replaced everything with brand-new genuine parts. Domenick went a great deal out of his way to make sure that my new tire would match perfectly with my other three. Domenick and Joe will get it done right the first time, and they went the extra mile for me. Do not hesitate to use their shop.
Garth P.
Garth P.
1689102498
****** I and my family have been going to Dominick & Joe's auto body for just over 20 years. They are perfectionists at their work. Their paint match is superior bar none. They do not rush the process. Highly recommended. Five stars. Rick ( Louis ) R.
Blueshirt819
Blueshirt819
1684613569
Although I live in Brooklyn it was worth the trip to Staten Island to have my front bumper repaired. The price was fair, the work excellent and done on time. Domenick and Joe kept me posted throughout the process on the progress. I was very happy with the whole experience.
Rick I.
Rick I.
1684516828
I used Mola to fix the bumper of Lexus RX 350 and a few scratches on the side. Joe and his father did a great job and the most important they made me feel so comfortable. Their work is amazing and they finished everything on time as promised. They dealt with the insurance and made my life very easy.I'm so glad to find them and I recomand them to everyone.From now on I will be their customer for ever. Thank you Joe and Dominik.
Shemo S.
Shemo S.
1683938293
Brought my car into Mola Auto Collision for a sideswipe. In a few days they performed their magic and it came out looking better than brand new. Dom and Joe take good old fashioned pride in their work and do things the right way. Something you don’t see too much of anymore. The shop itself speaks volumes, spotless, neat and well organized. Highly recommend!
Dominick F.
Dominick F.
1683653278
Big thanks to Dominick and Joe, excellent guys who do excellent work. My car looks brand new again!!!
JPCastelli
JPCastelli
1683576236
I highly recommend Mola Auto collision, they’re fast and deliver high quality work. I brought my truck in on Friday and had it back the following Wednesday. My truck looked brand new and could tell Dominick and Joe take 100% pride in what they do.
Louis D.
Louis D.
1682819472
Dom and Joe are the best in the business! My brand new car was hit 12 days after I got it and they made it look like brand new again.
Joseph A.
Joseph A.
1680954645
They fixed my car through my insurance and it looks brand new! Dom and Joe was on point with the whole process and timing. They replaced parts and did not make short cuts. They are very honest and professional.
Lester C.
Lester C.
1679517153
I used Mola at the recommendation of a longtime friend that I highly trust. Dominick and Joe went above and beyond to fix my car. They made me feel so comfortable and delt with the insurance company on my behalf ensuring all replacement parts were new not re-used.Their work is meticulous. If I ever need work again I will definitely use them and will recommend them to anyone that needs body work.
Ken M
Ken M
1678590594
Mola Auto Collision is amazing! I brought my vehicle in with an extensive amount of damage from a falling tree. So much damage that I was actually unsure it could even be fixed. Dom and Joe were so professional and they keep you updated throughout the repair process. They were able to completely fix my windshield, hood, and other dents and returned the car completely clean and detailed. Family owned and operated. Can not recommend them enough.
Nick P.
Nick P.
1675110377
Broken mirror.. 2021 Volkswagen atlas.. fixed within 48hrs.. awesome service.. price is right!!!.. recommend.. 100%
Frank C.
Frank C.
1672184977
No complaints . It was a pleasure dealing with Joe. Great customer service and always kept us in the loop. Honest advice. Would definitely use them again in the future!
Denisse H.
Denisse H.
1671403629
We used Mola at the recommendation of an auto mechanic that we highly trust. Dominick and Joe went above and beyond to fix my car. They made me feel so comfortable and had my car done quickly and as promised. Their work is meticulous. If I ever need work again I will 100% use them and will recommend them to anyone that needs body work.
James H.
James H.
1670085494
I’ve been a customer of Mola for several years now. A real family business that takes tremendous pride in their work and are true perfectionists. When my car suffered extensive damage in a accident, Dom and Joe made the process of getting it repaired smooth and painless by working directly with my insurance and keeping me well informed of the progress. The end result was a factory quality, completely undetectable repair.
Andrew D.
Andrew D.
1661824763
They are a great family owned business very professional they did excellent work on my truck $20000 worth of damage thery made it like new they do not use after market market parts everything came from the dealership I am so satisfied with the work that they did I will recommend so many people to come to this collision shop For all types of work they are the best thank you for everything you've done for me Number one body shop of all 5 boroughs
Danny S.
Danny S.
1658968930
After accident I was recommend to Mola for my repairs. They took care of everything and kept me updated along the way with the progress. Car looks better then new. Great experience would recommend
Andrew L.
Andrew L.
1657735207
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At Mola Auto Collision, we treat each customer like family with trustworthy service and expert care to your vehicle.
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4.8
Based on 62 reviews
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